If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. Service was friendly and efficient! I can't get through to anyone from Stub Hub, Ticketmaster or Live Nation. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Press question mark to learn the rest of the keyboard shortcuts. found at the bottom of this page. ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. To get started, youll need to locate this email or file. We know that fans of live entertainment have been looking for a solution to these issues for a long time. 3.) I have never sold any tickets before so have a few questions. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Yeah, I mean it's kind of hard to feel bad for you. 2023 Tixel Pty Ltd. ACN 625 710 581. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This way we can ensure that the money is released into your account after the transaction is finalised. I want to sell 2 kcon tickets for 8/11. Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. ~VP, Contact Center. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Find out how we combat fake reviews. Otherwise, they'll need to create an AXS account to claim the tickets. Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. Its really that simple. After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. I asked to speak to a manager and I have to wait 2 DAYS to speak to one. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Reply. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Yeah dont sell it through stub hub theyll basically want a portion of how much you sell it for. Although I waited in the queue, once he joined, all was great! How to see your payment history. A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. She understood my concerns and tackled them all! On the See Tickets resale site we found VIP tickets for Take That's show in Southampton tonight (25 May) originally priced at 199 each going for 110 inclusive of all fees and mark-ups, and . Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. Anyone can write a Trustpilot review. 4.) I know the option wasnt greyed out before because I remember looking at it when I was considering transferring one of the tickets to a friend that is supposed to be going with us in case we were to go separately. How can I recall a transferred ticket? After you get the hang of it though, there's nothing to it. Sherrell is a great addition to our team. Thanks for the review and enjoy your event! Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App June 11, 2022 Posted by: grady county, ga zoning map . Stefan is a great addition to our team. She was patient and resolved my problem. Once youve made your selection, use the pricing slider to adjust your sale price. The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. Huh. Create an account to follow your favorite communities and start taking part in conversations. I don't want to have to wait until May to get my money back. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Ok thanks. Based on my experience, AXS will also charge you for reselling your tickets. Ticketmaster sell button greyed out. Besk vr hjlpsida fr mer hjlp och support. I appreciate the non scripted chat support. Here are 8 tips for writing great reviews. Vote. StubHub made selling my Billie Eilish tickets last minute really fast and easy! She resolved it quickly and fixed it for me! I only have the option to transfer tickets to another person. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. Once youve uploaded the file, you will have the option to select which tickets you want to sell. Enter the details of your tickets, such as the event name, venue, date, and seat location. Still good to post for sale and they will transfer when they become. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. If the recipient has an AXS account, they'll receive the tickets right away. I could not find them in my account or anywhere. HiChris,Thanks for the review! Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? Glad we could help :). I purchased tickets for a gig at the 02 in February 2020, sold the tickets in April 2020 using the AXS resale option but was told I cannot have a refund until 7 days AFTER the gig had taken place. StubHub payment is on hold. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. Verification can help ensure real people write reviews about real companies. He kept me informed as to what was going on, AND he solved my issue! Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! Cookie Notice Thanks. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. We are working hard to provide the best customer experience so your feedback does not go unnoticed. I don't want to have to wait until May to get my money back. Why should I sell tickets with AXS? I finally got someone to answer and they sent me a weblink to upload some screenshots. Follow these simple steps to transfer the money to your selected financial institution. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Instagram did not return a 200. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Can I share screen shots of the tickets with friends? 01-12-2022 01:21 PM. The gig has not been cancelled we just chose not to go. Buying Tickets Buying Basics, Resale, Accessible Seats and more. I shouldve reached out much sooner, but I forgot. Your ticket may not be available for AXS Official Resale. ~VP, Contact Center, I chatted with Stacy S. AXS USA regarding an issue seeing the tickets I bought. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We are working hard to provide the best customer experience so your feedback does not go unnoticed. I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). The view from "up in the nosebleeds". May 6, 2020; Responsive and retina ready May 20, 2015; Amazing revolution slider May 10, 2015; Instagram. Loading. The person who helped me out was fantastic. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. What options do I have. We get it, plans change. You'll just need to select 'external mobile transfer' as your delivery option and, if your tickets sell, we will provide you with the buyer's email address for you to complete the transfer. Frequently Asked Questions and Answers to the Use of Ticketmaster Desktop Sign in to your account on AXS.com. What we have found over many years is that a certain kinds of presale can give you great seating and . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Select tickets to list, then click continue to enter your price and listing options. Selling Tickets Selling Basics Why can't I sell my ticket? To prevent fraud, please do not edit or change the PDF in any way and do not delete pages if there are multiple tickets. We are dedicated to making the needed changes so in the future you have the best experience. Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? Thanks for the review and enjoy your event! Ticketmaster logo . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We are dedicated to making the needed changes so in the future you have the best experience. What if my friends arrive later than me? I assume that this is because it says the tickets are not available for 10 more days, even though the transfer button is available. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Ben - Los Angeles, California. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. HiCW,Thanks for the review! I realized I have GA tickets for a show on this Sunday. User flair is your favorite album/song! However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. 2023 Trustpilot, Inc. All rights reserved. Slow and confusing communication. My take-away was that their technical assistance is very competent, but you need to have a little patience. Add a valid credit card (we require this to keep users safe) I have an extra concert ticket that I want to sell. BUY THE PERFECT TICKETS I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? Create an account to follow your favorite communities and start taking part in conversations. Press J to jump to the feed. Having buyers remorse also the gf is also .. so I wanted to resell the ticket but its greyed out. Requested URL: www.axs.com/venues/126512/rodeohouston-nrg-stadium-houston-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_7_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Mobile/15E148 Safari/604.1. Or maybe we have to wait. axs sell tickets grayed out May 21, 2021; Hello world! This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). Maybe that's the reason why? I have 5 tickets for one of the Backstreet Boys shows scheduled in July. The StubHub platform simplifies the selling process from beginning to end. So youre telling me youre going to keep my 200 I paid even though someone else just paid another 200 for the same tickets? HiHeather,Thanks for reaching out to us and providing feedback. If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? But if youve bought tickets through AXS that you can no longer use, Tixel has thousands of verified fans waiting to snap them up. ~VP, Contact Center. 0 Likes Reply. Your tickets will only be released to the buyer once we have received the payment. Upload your ticket to Tixel. You are correct. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. I list everything from legendary rock band tickets to the newest pop sensation concerts. Klicka hr fr att kontakta oss. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. I bought better seats now I have an extra pair of tickets for Aerosmith. Check out the link for How to Sell Tickets on StubHub From Axs. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. Request ID: 7a2a988ba9d144b3. Ticketmaster should be able to confirm this for you. Thanks for the review and enjoy your event! Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. To resell a ticket purchased on AXS, you need to: Find your AXS ticket. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . We use dedicated people and clever technology to safeguard our platform. I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). ~VP, Contact Center. Capture your ticket's QR code or barcode. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. He was fast and helpful. Or because I paid with a credit card? Create an account to follow your favorite communities and start taking part in conversations. I also reached out to the buyer before and they were understanding and willing to have the tickets sent to them directly if I was unable to get through to Stubhub. I was on hold with StubHub for almost 3 hours. Official Tickets and Your Source for Live Entertainment | AXS.com While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. For more information, please see our Sells Music & Sports Tickets. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. In the future, I would definitely try not to use AXS for ticket purchases. The response was fine but "our app is not wifi friendly"? Martha J, AXS USD was very helpful. The site owner may have set restrictions that prevent you from accessing the site. How did you resolve this? Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. To resell a ticket purchased on AXS, you need to: When you bought your ticket, you would have received an email or PDF of your tickets from AXS. Being paid through PayPal but the PayPal email is wrong. Find the event you have tickets for, and click the "Sell Tickets" link. Your website did not address my issues. I bought better seats now I have an extra pair of tickets for Aerosmith. They submitted a request that my tickets be transferred to accessible seats. Please visit our help page or contact customer support for assistance. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. That sounds like a problem you need to fix. HiG,Thanks for the review! Once your tickets have been uploaded to Tixel, well scan them to make sure theyre the real deal and havent been tampered with (this only takes a few seconds). All customer service interactions should be that fantastic! I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. I shared a Mobile Ticket with a friend and . She should be commended by your company. Alex P. is a great addition to our team. Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. Dont worry if you only want to sell one ticket from a group purchase. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS . Alex P. is a great addition to our team. She made the experience dare-I-say enjoyable! AXS gig tickets sold before being rescheduled. All Options Open: Ticketing State of Play 2022, Tixel Won a Product Innovation Award for Event Ticketing. Think again. Also, I'm a little unsure about how to get the ticket to the person when sold. Got a spare ticket you need to sell? The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. Select or Add an account for getting paid, then click continue. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Anyone know if this is temporary maybe because I bought recently? Community Log-In Changes May 1st . You can sell on stubhub or independently (through facebook, reddit, craigslist, etc.) HiMarie,Thanks for reaching out to us and providing feedback. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. Ok thanks. Click "Sell" (which will display if they are resale eligible). Is this usually pretty safe? In answering this question I'm going to make the following assumptions: 1. Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. How many times can a ticket be transferred? Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. Alex P. Was so helpful and kind. That's the only reason why I wanted to try sell through Ticketmaster I'm scared of scammers lol. She needs a new job perhaps in Wuhan, Hi Patrice,Thank you so much! Still haven't got tickets. On Sale Friday, March 3 10 a.m. Kyturra is a great addition to our team. This is for tool on Feb 5 in New Orleans. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Glad we could help :). I requested a refund last week, and then rep apparently didn't actually enter the request. Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. Set your ticket on a flat surface to take a picture of the barcode. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). and our Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). Cody E Thank you again for the exceptional service. Hi SmileyInFrswd,Thank you so much! I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. Go to the TicketMaster Ticket Exchange home page and click on the team/event you're interested in selling tickets for. Press J to jump to the feed. This means if you bought a ticket for $100, the max price you can set for your resale ticket is $110. For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. Press question mark to learn the rest of the keyboard shortcuts. It would have probably still been a screenshot since there is no share button in Apple Wallet. First, is it better to sell by directly contacting the person? Want to list and sell your tickets on AXS? Stacy S. is a great addition to our team. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. However the rest of my AXS experience has been very negative. First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. THANK YOU STACY, Hi Janet,Thank you so much! What are the other options????? Glad we could help :). Choose whether you are a season ticket holder or an individual game ticket holder. Anyone know if this is temporary maybe because I bought recently? On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web .
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