DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. An R rating may be assigned due to, among other things, a film's use of language, theme, violence, sex, or its portrayal of drug use. Yes! Sit back and relax while we do the work. We will fax your bank on your behalf and, if you so choose, contact Fandango for you. Did not know this until tickets were refused at Idaho theater. This page will provide you with a list of our theatres, sorted by state. While we would love to play every movie, especially the big blockbusters that we know our customers want to see, we don't always have that choice - the film studios decide which theater gets to play certain films. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. If you have a physical AMC Theatres gift card that reaches $0 balance, please properly dispose of or recycle the gift card. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Site shows the same bad phone #. for each ticket they purchase. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. The theatre employee can access your order by phone number, ticket ID or confirmation number. Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. I can promise you !!! Recliners Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Your Fandango A-list tickets should be in your A-list reservations. Signifies that the rating board has concluded that the film rated may contain some adult material. They tell me it isn't their issue and to contact AMC. For questions about gift cards check out or Gift Card FAQ. Would give zero stars if I could. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Ushers may conduct additional photo I.D. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Find out how we combat fake reviews. Do You Offer Parties & Private Events? Gift cards can be purchased at all or our theater locations or online byclicking here. Locations with military pricing available are listed on this page. I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. Yes. Purchased tickets on wrong day, requested refund and they would not refund the service fee even though I was ready to purchase tix for the next day. The page that is presented will provide you with pricing information, as well as student and military discount availability. Do not use them.Mike. The next day I notice charge on bank account. You can check your gift card balance. We charge a nominal fee per ticket in order to maintainthis service for our valued guests. It was not the theater I had selected and we realized that when they could not scan the ticket code. How Can I Get a Movie Ticket Refund With DoNotPay? Only to tell me they cant help me & will have to send it to the corporate office. Effective July 1, 2019, you can redeem your free ticket on the Paragon Theaters app. They are a rip off and terrible customer service. HORRIBLE. Concessions are always on the menu with an AMC Gift Card. No images. Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. Their credits DO NOT WORK when you go to book tickets. 1. It usually takes about 72 hours for the Customer Support team to respond to your query. The ratings do not determine or reflect whether a film is "good" or "bad." To receive a student discount you must currently be a student. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Open it in your web browserand start exploring the services we can offer. What actions has Regal taken in regards to the coronavirus? You can also retrieve tickets at the box office or automated box officewith the credit card you used to make the purchase onlineoryour confirmation number (see question below regarding retrieving confirmation). How Many Tickets Can I Purchase Online? Don't waste your money we all work too hard for it. There are certainly a handful of movies I would like to see before then, so hopefully this gets resolved. We also accept Promotional Codes and Gift Cards. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. They can only be used in the country they were originally purchased. R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We are proud to partner with studios to promote feature films and will run giveaways and social contests. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. I checked my email with no confirmation and purchase history on there website. Children 6 and under are not allowed to attend Rated R features. The fee is detailed (listed as "booking fee") on your order summary at checkout. Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. Regal Entertainment Group theatres are handicap accessible. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. I never got a confirmation from it and on my bank account it said it bounced back. Not wanting to waste my spot in line, I paid out of pocket for different seats at the same showing since the website said my AList was already used for that showing, but at the time I figured things were glitchy and didn't think anything of it. This along with their surcharge makes them not worth the hassle. Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. Never ever deal with these people. I recommend no one to use this website. Health & Safety Action In Regards to the Coronavirus. Children under 3 are free except in reserved seating and recliner locations. You'll also get a free ticket on your birthday! Please don't use Fandango for your movie tickets. Wrote to them to get refund, no answer. Please visit your local theatre for specific details. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. I received a gift card and tried using it but kept getting an error message. There customer service is terrible. Will I Geta FREE Movie Ticket on my Birthday? Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. Press AMC will not convert a paid ticket to an alist one. Fandango does not offer partial refunds either. If you received a gift card, and already have an existing Diamond Rewards account, the gift card will need to be merged to the existing account. 126. Then, depending on how well a film performs, we will determine if it will "hold over" another week. The Regal Crown Club rules can be found here. Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. No. Fandango offers refunds or exchanges, and there are several ways you can go about it. Never again. Contact your local theatre if you have questions regarding any state or local requirements. 0 stars if possible. I went to Applebee's twice and earned 3 TOP GUN tickets. . Paragon follows the MPAA guidelines for rated R movies which states:
My gift card had not been used and I know that for a fact because the pin was still covered when I tried to use it. An AMC Gift Card cannot be used to purchase another Gift Card (unless prohibited by law). I know for certain it was once it was purchased. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. NOTHING. Thieves. What time does the theatre location open? Online orders placed by Noon EST will be shipped within two business days. How can I find a copy of my confirmation email? Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. So they printed and refunded. Child tickets are for ages 2-12 . Track order. Try the Fandango FAQ for more information. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866)857-5191 and they can help resolve your issue. Parents give the movies their ratings-men and women just like you. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. 2sandiesmail. For extenuating circumstances, please consult theatre management. As it takes up to 72 hours for you to receive a response, you can submit your query via LiveChat as well. Parents should be especially careful about letting their younger children attend. Wow! All rights reserved. You can do this from your web browser. Sign into your Regal Crown Club account. If you need to change your seats or change your showtime, you must visit the box office prior to the showtime. . No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. Refund requests are not accepted after showtime. Regal has taken bold nationwide action in all of it's locations. Also assessed is how each of these elements is employed in the context of each individual film. I get home and decide to view my tickets and I can now see the QR Code and a barcode. Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. I will never use this service again and I was shocked when. It is REGs policy to support the MPAA ratings system to the fullest extent possible. Purchased Tickets for Wrong Theater? FAQs Do You Have Student Discounts? The showtimes will be emailed to you on Thursday morning (and you will receive a free popcorn coupon via emailwhen you confirm your subscription.. be sure to check your spam folder!). You can check your Gift Card balance anytime. If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. Some websites just DO NOT work properly & it seems Press question mark to learn the rest of the keyboard shortcuts. What is the Dress Code at Paragon Village? Precious metals are still not accepted. Applicants must also present a negative TB test or chest xray within 6 months of hire. Lookup any phone number With so many Robocalls and Phone Scams these days, check our phone registry first before returning that missed call. View detailed list of Movie Club credit usage and renewals. AMC couldn't cancel it. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. What Does the Fandango Refund Policy Say? Children under 3 are free except in reserved seating and recliner locations. Contact your local theatre if you have questions regarding any state or local requirements. the app wont let you use any fandango credits, making it appear like you don't have any way to get that money back. The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. Go to Cinemark :). The Chatterbox is always open 30 minutes before our first show with 21+ seating, and closes 30 min afterthe last show with 21+ seating available starts. Any money or points on thecard will be merged to the account number you want to keep. Last week, I went to make a reservation to see Shazam on the weekend. Limited Time Only: Add your photo to a Visa card for free! Basically, made one order over Fandango with A list, but during payment submission the website crashed. We also use LouAnn Pop N Light popping oil (coconut oil) and LouAnn Buttery Topping for our popcorn, which are both gluten free. I can promise you. They should be able to refund to your A-list account. Use the, You can definitely purchase tickets online! That's right - all registered Diamond Rewards members earn a free ticket* on their birthday! Refund Policy Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. Did not receive the confirmation email until 1 hour after the show started. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. Extremely hard to get a hold of once purchased. The booking fee is non-refundable. When I called after the very rude person from fandango told me there were no refunds after the movie and it was not there fault I didn't call for a refund before the movie. All other General Admission seats do not allow for direct dine-inservice. I reached out to customer service via their contact but although they can see the tickets were not scanned or used and I proved I had to buy different tickets, they refuse to refund. Please call theatre for any local restrictions. Submitting a film is purely a voluntary decision made by the filmmakers. My plans changed - can I refund my order? 2018-02-10. false. I contact AMC. Locations with student pricing available are listed on this page. By refunding that ticket you lose the right to accumulate VIP+ points. When Will the Showtimes Be Available? And Fandango said their system was showing failed transaction. Visit your local theatre the find out details on matinee hours. Being a single person, and actually enjoying going to the movies alone, I happily used my $25.00 (Birthday) Gift Card when I went to see Maverick. Click on the link you can find under a headline Refund/Exchange, Enter your email address and the confirmation number, Select why you want to continue (Refund or Exchange). DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! But the purchase went through according to AMC cause it was using one of my reservations. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. DoNotPay can help you save big bucks on all lifes trifles! How Long Does It Take for Fandango to Process the Refund? Please see the official rules below. A month -several emails, 4 phone calls later- still no help! Delray + Axis15 Extreme + IMAX + Penny Lanes - Delray Beach, Fenton + Axis15 Extreme - NOW OPEN - Cary, Parkside + Axis15 Extreme + Penny Lanes - Cary, Village + Axis15 Extreme + Penny Lanes - Fredericksburg, Demon Slayer: Kimetsu no Yaiba -To the Swordsmith Village, A League of their Own (1992) presented by TCM, National Theatre Live: Frankenstein (Original Casting), Standing Room Only - The Legend of the 12th Man, Thomas & Friends: The Mystery of Lookout Mountain, Shazam! The application is provided on an "as-is" and "as available" basis. Extremely hard to get a hold of once purchased. At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. Did not receive the confirmation email until 1 hour . Who enforces the ratings? They owe me a $13.00 Gift Card! The number you need to dial is the number of the theater you bought tickets for. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. The matinee hours may vary by theatre location based on market or territory. Present the barcode on your phone to the usher at the theatre for admission. Dolby ATMOS No. I like the fact you can put in your zip code and they will give you show times to tNohe nearest theaters near you. We can accommodate small private groups (birthday parties, camp outings, etc. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. #1. Press J to jump to the feed. I lost my Diamond Rewards Card--what do I do? AGENCY BAR+SOCIAL They do not call back as promised. Note: Admission policies may vary by location due to state or local ordinances. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. There Is Plenty DoNotPay Can Help You With! Employment Edit your payment method for Movie Club. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. How are state attorney generals everywhere not investigating this company?? Check balance. When I was able to get on website it appeared that my purchase of tickets did not go through. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. When there's a problem, there's absolutely no support. Refunds are available in certain limited circumstances described below. Login to your Regal Crown Club or Regal Unlimited account. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. How Long Will a Movie Play at my Theater? It won't go away until after that Thursday. Someone needs to shut them down if they cant do better than this. Paragon Theaters offers discounted pricing for large groups of 50 and up. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. They expire after 2 weeks (really, who goes to the movies that often?). Here are 8 tips for writing great reviews. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Pricing is available on each theater's Ticket Pricing tab. Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. View Movie Club Payment Transactions. If you want to request a refund via email, here are the steps: Find the confirmation email you received. While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. All tickets purchased with a gift card are non-refundable and cant be exchanged for any kind of credit. Agency Kitchen You will need to have your receipt or transaction numberon hand. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. Please see Admittance Procedures for more details. So, don't be shy with them at the box office. If you need to refund your ticket order, please reach out to the box office or contact the theater directly. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. *Excludes 3D and you must have your birth date registered.
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