Plus Ups are excluded. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. 1,382 sq. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). As each course came out the butler delivered it to the room. Also I was told my last cruise they give you those cordless satellite phones for a reason. Spanning and impressive 6,694 square feet. Ship and Suite Orientation. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. As first time suite passengers enjoy the services offered - on the next cruise. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. 24-hour trained and certified suite butler. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. Guests will experience a vacation different that that typically found onboard. The butler is your personal host during the cruise vacation. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Luxurious details such as platinum keycard to stateroom. Yacht Club suites also come with a personal butler available 24 hours a day. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. It would be an awkward situation for the Concierge to escort every suite passenger on board. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. The Maite'd was appalled and informed us.the butler will do that. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. //]]>. Norwegian Encore Deck Plans, Layouts, Pictures, Videos During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Just up the tip. Was at St. Johns Bay well over a mile from the ship and as a test used the. phone to call my cabin mates - it works ! Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. realize that you can be selective about all those services but find out what level you like to be pampered at. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. But if youre cruising The Haven, youre in for a special treat. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. I think I used my night butler more with night room service etc. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. A butler, on the other hand, is much more focused on your in-cabin experience. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Minisuite is a balcony room with a slightly bigger bathroom. By continuing to browse the site you agree to our use of cookies. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Next morning I could hobble so was able to go to the restaurant albeit slowly. TPG values it at $1,600. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). In all three cases that I have been in a suite the Butler did the escorting - the Concierge. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Full Time, Part Time position. Celebrity Cruises is one of those lines that offer both concierge and butler service. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. There are select categories of Suite which come with specific additional amenities, too! Cruise ship travel is changing this year: 7 changes you can expect in 2023. Serve a welcome glass of Champagne upon arrival to your cabin. Help you plan and execute a cocktail party you host in your suite. Related: 21 tips and tricks to make your cruise go more smoothly. You booked a spa mini-suite which is not a suite. Related: The 5 best cabin locations on any cruise ship. first time, my mom's card didnt have her picture loaded when she scanned at security. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Compare the cost in points or miles to cash, and see which option is best. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. However, the generally accepted minimum is $10-15 per day. Hey! This suite additionally includes a private balcony. . Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. A line-by-line guide. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. I have had 2 NCL cruises in suites. 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. Related: Are drinks packages worth the price? Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. You'll feel like a VIP -- and you are one! the grandson had a meltdown and dad went to the room. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. All Rights Reserved. Listing for: Simpson Housing LLLP. Complimentary private transfer from pier to airport. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. Kick back in the living and dining area. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Retired Asst. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Thanks to all. It is a cruise ship not Downton Abbey. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. I admittedly didn't read through them all but it's a good starting point at least! Sometimes it's worth a large investment to reap the benefits of a great credit card. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. one night we stayed in to watch one and ordered pizza. I think it is worth pointing out that you will be sharing the Butler with numerous other suites. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. Butlers - Cruises - Cruise Critic Terms apply to the offers listed on this page. Fire Chief, September 20, 2017 in Norwegian Cruise Line. Special Haven menus for The Haven Restaurant and in-suite dining. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. I didn't ask for any other meals in our room on that, or any other cruises. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Last cruise. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. That's exactly the case with the Amex Platinum card. 19952023, The Independent Traveler, Inc. They can present in-room tea service. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. What is the cost? Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. The standard phone in your suite has these same numbers pre-programmed as well. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . Fine linens, feather duvet on stateroom beds, and a pillow menu. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Would I do it often, no but it was fun. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. How much to tip NCL Haven staff? : r/Cruise - reddit hoping our third time in april actually results in an escort! From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. Concierge. Invitations to exclusive cocktail parties offered only to guests of The Haven. They also handle your priority disembark at the end of the trip. We may receive compensation when you click on links to those products. Your butler is there to make it happen. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. Planning a cruise for the coming year? This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. But the extra services are the real reason cruisers love Disney's Concierge level. Tipping the butler and concierge in the Haven - Norwegian Cruise Line Just be reasonable in your requests and expectations. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? We asked about 4 times for special treats as we were having visitors. In one case I waited in the Lounge for my Butler escort. For drinks, we tip $1/$2 per drink. it was awesome. It was kind of neat. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Therefore, most passengers generally tip with cash. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. The service operates as a dedicated phone line, available . While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. The state was in the spotlight recently when it hosted the annual Gala Riviera Nayarit & Puerto Vallarta. Learn more. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Have your butler arrange a culinary feast in your dining area. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. Cocktail party with the cruise ships officers. The high annual fee is only worth it if youre taking full advantage of the cards benefits. These stories will help: A beginners guide to cruise line loyalty programs. We'll run a soft credit check to find special offers, but it wont affect your credit score. The help and assistance 24-hours a day, of a trained and certified butler. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Is your point person for information on ship happenings day-to-day. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. Fancy enjoying breakfast while taking in a sunrise over the ocean? Explain the pillow menu and deliver your selections to the room. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. We were on a very port intensive itinerary with our two kids. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Job specializations: Real Estate/Property. There is another thread about tipping the Butler good luck with that one. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. Everything You Need to Know About the Haven on Norwegian Prima These staterooms range in size and in-room amenities and vary from ship to ship and class to class. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. You will be able to leave a comment after signing in, By ft.*, you have space for up to eight guests. Celebrity Cruises is one of those lines that offer both concierge and butler service. What is Norwegian Cruise Lines largest ship? While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. For an explanation of our Advertising Policy, visit. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. NCL introduces concierge service for top guests - Travel Weekly DECK 20. So we'll be trying that out next summer! They keep a log of how often the day and night butlers are used. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights.
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