If you are in the debt collection business, then you may find it very difficult to obtain a merchant account. The types of collections that different agents and agencies deal with, though, can vary widely. please dont sign up and let people know about that. New York, NY 10038. By keeping the risk of chargebacks and fraud to the absolute minimum, your business can benefit. As a small business owner I was looking for a way to expand my business by being able to accept credit cards, so I may be able to open my door to new clientele. Copyright 2023 eMerchantBroker, LLC. DO NOT EVEN talk to their salespeople. Disgusted. We work to advance government policies that protect consumers and promote competition. Save money with Merchant Solutions low processing rates and free terminal program. They are crooks. Debt Collection Merchant Services - Merchant Card Advisors Click here to earn a reward. All feedback, positive or negative, helps us to improve the way we help small businesses. They have been lying to me since day 1 of signing up with them. They stealing $1000.00 dollars from my account. Provider of affordable payment processing hardware that can streamline various debt collection operations. Phillip Parker is an independent digital payment consultant specializing U.S. and Canadian point-of-sale, ecommerce, and mobile payment acceptance. I was to have 1 account with Merchant Solutions ! Very shady business practices and a very deceptive sales process. Because of their undisclosed fees and charges I ended up paying more than my previous company. A collection agency merchant account is essential to process payments in this unique industry. Credit Card Processing for Debt Collection Businesses Square is a top choice for POS for any type of business. Federal government websites often end in .gov or .mil. My company is no longer doing business and I have not used the machine in 6 months. Merchants can get more competitive contract pricing by instead going with a cheap merchant account provider. This company and its employees are rude, I have been trying to cancel and they make it difficult. After the application an account was initiated and our company began receiving charges, despite a lack of consent on my end and zero activity on the account. 2985 E. Hillcrest Drive how much money you owe. I will make sure this is my last time using this company. In light of the companys complaint total and resolution ratio, we have adjusted the BBBs rating to a C for the purposes of this review. I have been getting charged for a second account since April of 2012 that I did not authorize and for which they are telling me I did. Do not get trap by this company. Dont sign up or you will regret it at the end. Why Is Credit Card Processing For Collection Agencies Considered High Risk? Should have know. Owe CFG Merchant Solutions? Learn More Here - Tayne Law Group Every review above has happened to me too exactly like the above. The merchant solutions is the most horrible company I have ever dealt with. I had joined Merchant Solutions because they told me there is no contract and no charge for the machine. Our 24/7 customer support team is always on call to answer your questions and attend to your needs. Our proven investigation tools help us create fast and effective debt recovery services. Noah is a writer and content creator currently living in Fairfax, VA. If you think the bill is not yours, you could call the Attorney General in Tennessee at 615-741-3491. We can help your collection agency even if you've you been turned down by service providers in the past. The Merchant Solutions, founded in 1999, is a small merchant account provider based in Woodland Hills, California. EMB serves both traditional and high risk businesses, and has already helped thousands of hard-to-approve merchants to get the best for their business. We spoke with ANAIS today and were helped with understanding the rates. DONT BELIEVE IN ANYTHING THEY SAY ALL LIES AND FRAUD!!! I didnt understand the fees so I called them and asked them to give me the run down of EVERYTHING on the fees page and was told just the requirements the gateway fee they said wasnt in the contract because its a regular thing with all processors. Its like they try to rip you off once last time b4 they let you go. AFNI Collections Agency Mailing Address: PO Box 3097Bloomington, IL 61702-3427 Phone: 866-352-0479 PFD: Yes https://www.afnicollections.com/ Alacrity Collections Corp. 1-800-355-2221 PFD: Unknown Aldous & Associates (1) 385-388-8005 PFD: Unknown All Debt Solutions, Inc. (774) 804-3328 PFD: Unknown Specialized account support for multiple collection agency types. Weve resolved overdue accounts for clients without damaging customer relationships. Anybody have any suggestions for getting out of this company? Home; Services Healthcare Services; Consumer Business Collections . Signature not by me, computer generated. After i cancle my account they charged me 200$ come out of no where. We have lowered the companys score in this section to a C to reflect this consistency. Their customer service is simple horrible. Horrible company. A lot of other company with no contract and fees to work with out there. All they want is your money. After being a member of The Merchant Solutions for over 10 years I discovered (by simple reviewing the statements) the December invoice had the following charges. Heres a quick list ofsome of the most common debt collection agency types: The different types of collection agencies all require a payment processor that can provide support for payments made over the phone as well as online. The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. Sign up today and get a free card reader! As expected, a large number of The Merchant Solutions reviews on this and other consumer protection websites mention undisclosed fees, incomplete representation of rates, and a disconnect between what agents promise and what they ultimately deliver. The Merchant Solutions has been accredited with the Better Business Bureau since 2010 and currently has an A+ rating and has received 2 complaints in the past 36 months. 844-66-CFGMS (844-662-3467) Take a few minutes to get comfortable with the process of choosing a provider for your debt collection agency and learn how to decide on a provider with minimal frustration. As is the case with our other top choices for debt collection merchant account providers, Soar supports systems for chargeback management and fraud prevention that can make or break the long-term success of any type of collection agency. To know the right provider, here are factors to consider when looking for a debt collection agency for your debt collection business. Help us to improve by providing some feedback on your experience today. However, you need to hire a merchant debt collector account provider who offers merchant collection solutions that meet your companys needs. To get a reliable and low-cost collection agency merchant account, you just need to turn to emerchantbroker.com. After youve signed up, you than learn there are more charges and feel which they will auto-deduct from your merchant account without notification. When I explained to the representative that my business is not making any money she did not care, but wanted to know where to send the cancellation to withdraw the fee. Do you feel like its the right time to start a collection agency? Certain payment gateways services support ACH payments and may be included as part of a payment processors list of basic services. Consider whether your agency is a relatively low- or high-volume operation, whether you function as an eCommerce or brick-and-mortar business, your chargeback history, and the pricing plans you prefer before you decide on a collection agency merchant account. This Post Might Help: Cancelling a Merchant Account Without Paying a Fee. I cant seem to get anywhere with phone calls to the company and have been shuffled around so much that I think everyone that answers the phone is a supervisorbecause that is always what the last person tells me they are transferring me to. I was told by a company Rep, Ray Siddique, that there will not be any hidden fees or cancellation fees ever, and they will offer the best lowest deal. These merchant account providers offer high-risk businesses like collection agencies a square deal when it comes to payment processing. Whether you are looking for a Full Services Provider, Second Look Vendor, or collection consultant, Sequoia's services are tailored to meet your needs. Its a TOTAL SCAM! Such a vendor can be a great help for your debt collector business. Since I have tried to cancel with them and agreed to pay them whatever fee I can to get rid of them (which was not in my contract I signed), they are now telling me their equipment I returned is not theirs so that I cant cancel or Ill have to pay more than the equipment cost for losing it and again because I already paid for it! These revenues in no way influence our ratings or reviews. is the best thing you can do to improve your business cash flow and offer more payment options to your customers. Credit Consulting Services, Inc. is an accounts receivable management firm that provides solutions for reducing bad debt and improving overall cash flow for businesses in Los Angeles, California. We take great pride in providing one of the only objective an unbiased merchant account review websites on the internet. It's a cut throat industry. She also helped us to file our annual PCI compliance saving us about $40 per month. To my surprise after trying them out I was told that I had signed a 3 yr contract with a $350 termination fee. PaymentClouds repertoire of POS solutions, card-present and card-not-present processing options, and focus on eCommerce makes it a great choice for both new and slightly more established debt collectors. Either the sales agent or someone at Merchant Solutions copied my contract changed the account numbers and other information to open a second account that involved a terminal. Credit & Debt Collections Merchant Services - DigiPay Solutions They, by their own admission, billed me for numerous new and unauthorized charges that were not in my contract, and then sent me an opt out form 2 FULL DAYS AFTER the charges cleared, and refused to refund my account or cancel my service in light of their unscrupulous activity. PCI Non-Cpmpliance. Dont believe anything their salesman tells you on the phone as they will lie to you endlessly and then screw you later. Austin Smith was very knowledgeable and helpful! I have tried to use card reader several times without success. All they do is to get you sign up the contract, but be sure to read the fine print on auto renew, they will auto renew you into another contract even their machine never works. Also even though I had cancelled in June, in July they also charged PCI compliance of $99.00 when I did not even process with them. Common themes include undisclosed fees, difficulty reaching a representative, problems with leased equipment, and termination or restocking fees in excess of $900. eMerchantBroker.com. Excellent provider for collection agencies with a strong eCommerce presence. This means that you will be out of business. The company never disclosed high fees , fees for not taking a test, and excessive closing fees. As is the case with other industries that fall into the high-risk category, collection agencies operate in an unstable regulatory climate and unfortunately experience a higher risk of unreliable streams of income. Suggestion to get rid of them is to block them from your bank account, thats how they suggested getting out of a current contract! The salesperson on the phone neglect to inform me of a cancellation service fee of $900.49 Dont give them, or their mother company, First Data, your business!!! Why would we want a service we couldnt use? This was not in our contract, but I couldnt get the money back without suing them. Stay away from Themechantsolution!!! Its important to be able to connect with a real person on the phone. If anyone has a better option please let me know. Now they have charged me with a PCA compliance processing fee of $149, payable annually. We can help you to seamlessly integrate eMerchant Authority payment solutions into your business. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Required fields are marked *. eMerchantBrokers strictly long-term contracts and expensive early termination penalties can significantly hinder the ability of a new collection agency to flourish, and the payment processors reputation for misleading sales gimmicks doesnt help matters much. Ensure you understand the contract terms and all the costs involved with the credit card payments before you sign the contract. The sales rep promised that I had nothing to lose and that I can try it for 30 days and can cancel without any penalties. I agreed to pay back the money that was owned. RUN! Youll first need to navigate the logistics of processing different customer payment types with different pieces of hardware. Its just a penalty fee that they add on you for leaving their company. Additional rates and fees, including a technical support fee may apply. The worst company to do business with ever!!!! Different benefits and drawbacks that come with high-risk merchant account providers make it particularly tricky for new agencies to find a merchant account thats the right match for them. The sole purpose of the material presented herein is to alert, educate, and inform readers. The Merchant Solutions processes most major payment types. The drawbacks that render PayKings a less-than-perfect merchant account provider are similar to the drawbacks that come with eMerchantBroker. What Consumers Should Do When Fake Debt Collection Scammers Call. Here are other additional benefits that you receive when you apply for an internet merchant account with eMerchant Authority. Durango combats consumer-related fraud with anti-fraud protections such as Verified by Visa, Mastercard SecureCode, Fraud Scrubbing, and EMV 3d Secure 2.0. I asked him his name and he refused to give it to me, the only reason I know it was Kurt is because I called back and another rep told me.
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